Privacy Policy

Blue Violet Services LLC

Effective Date: October 31, 2025

INTRODUCTION

Blue Violet Services LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Transition HQ platform, and access our services designed to support US Navy Sailors transitioning to civilian life.

By using our website and services, you consent to the data practices described in this policy.

INFORMATION WE COLLECT

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

Create an account on Transition HQ
Complete your transition profile
Access Fleet and Family Services resources
Subscribe to our email updates
Contact us for support
Participate in our community forums

Information collected may include:

Full name
Military service number or rank
Email address
Phone number
Service branch and discharge date
Transition goals and challenges
Family information (if voluntarily provided)
Any other information you choose to provide

Automatically Collected Information

When you visit our website or use Transition HQ, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Device type
Pages viewed and time spent on pages
Date and time of visit
Referring website
Usage patterns and preferences

We collect this information using cookies, web beacons, and similar tracking technologies.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

Create and maintain your Transition HQ account
Provide personalized transition support and resources
Connect you with Fleet and Family Services courses and programs
Send you relevant transition guides, updates, and resources
Improve our platform and services based on your needs
Analyze usage patterns to enhance user experience
Respond to your inquiries and provide customer support
Facilitate community connections with other transitioning sailors
Comply with legal obligations
Prevent fraud and enhance security

SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We may share your information with:

Service Providers: Third-party vendors who assist us in operating our platform and providing services (e.g., email platforms, hosting providers, analytics tools). These providers are contractually obligated to protect your information.

Military Support Organizations: With your consent, we may connect you with official military transition resources, Fleet and Family Services, and veteran support organizations.

Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

MILITARY SERVICE INFORMATION PROTECTION

We recognize the sensitive nature of military service information. Any service-related data you provide is:

Stored securely with encryption
Never shared with commercial entities
Used only to provide you with relevant transition support
Protected with the same care as your personal information

THIRD-PARTY SERVICES

Our platform may use third-party services, including:

Email Marketing Platforms: For sending transition resources and updates. You may unsubscribe at any time.

Google Analytics: To analyze platform usage and improve user experience.

Cloud Hosting Services: For secure storage and platform functionality.

Fleet and Family Services: Official military transition resources (subject to their privacy policies).

We are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your experience on our platform.

What are cookies? Small text files stored on your device that help us recognize you and remember your preferences.

Types of cookies we use:

Essential cookies: Necessary for account login and platform functionality
Analytics cookies: Help us understand how users navigate Transition HQ
Preference cookies: Remember your settings and preferences

Managing cookies: You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

DATA SECURITY

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction, including:

Encryption of sensitive data
Secure login authentication
Regular security audits
Restricted access to personal information

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

You may request deletion of your account and associated information at any time by contacting us. Some information may be retained for legal or operational purposes.

YOUR PRIVACY RIGHTS

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your account and personal information

Opt-Out: Unsubscribe from email communications at any time

Data Portability: Request transfer of your data in a portable format

To exercise these rights, please contact us using the information below.

EMAIL COMMUNICATIONS

If you create an account on Transition HQ, you will receive emails with transition resources, course updates, and support information.

You may unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email or by updating your account preferences.

COMMUNITY FORUMS & USER-GENERATED CONTENT

If you participate in our community forums or discussion boards, please be aware that:

Information you post may be visible to other users
We are not responsible for how other users use information you share
Do not post sensitive personal information (SSN, military ID numbers, etc.)
We reserve the right to remove inappropriate or harmful content

CHILDREN'S PRIVACY

Our platform is designed for US Navy Sailors transitioning to civilian life (typically 18+). We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from a minor, we will delete it promptly.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Effective Date" at the top of this page indicates when the policy was last updated.

We encourage you to review this Privacy Policy periodically. Your continued use of our platform after changes are posted constitutes your acceptance of the updated policy.

CONTACT US

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: